Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@thermocass.com.
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Hot Pot
Q: “How should i clean my hotpot”
To clean your hotpot:
1. Unplug and cool down.
2. Remove the inner pot or insert.
3. Wash the inner pot with warm, soapy water.
4. Wipe down the exterior and heating element.
5. Clean the lid (if applicable).
6. Reassemble and store in a clean, dry place.
2. Remove the inner pot or insert.
3. Wash the inner pot with warm, soapy water.
4. Wipe down the exterior and heating element.
5. Clean the lid (if applicable).
6. Reassemble and store in a clean, dry place.
Q: “What Are stainless Hot Pot made of”
A: Stainless steel hot pots are typically made of stainless steel, a durable and corrosion-resistant material.
Q: “How do I cook with my stainless steel hotpot”
1. **Prepare Ingredients**: Slice and prepare the ingredients you want to cook.
2. **Fill with Broth**: Add your choice of broth or soup base.
3. **Heat the Hotpot**: Plug it in and adjust the heat settings.
4. **Cook Ingredients**: Place ingredients in the simmering broth and follow cooking times.
5. **Season and Customize**: Offer dipping sauces and seasonings.
6. **Serve**: Retrieve cooked items with a ladle and enjoy.
7. **Repeat**: Continue cooking and eating as you like.
8. **Safety Precautions**: Follow safety guidelines and unplug after use.
2. **Fill with Broth**: Add your choice of broth or soup base.
3. **Heat the Hotpot**: Plug it in and adjust the heat settings.
4. **Cook Ingredients**: Place ingredients in the simmering broth and follow cooking times.
5. **Season and Customize**: Offer dipping sauces and seasonings.
6. **Serve**: Retrieve cooked items with a ladle and enjoy.
7. **Repeat**: Continue cooking and eating as you like.
8. **Safety Precautions**: Follow safety guidelines and unplug after use.
Q: “How do I protect my Hot pot”
A: To maintain a stainless steel Hot Pot, rinse it with warm water after each use, use a bottle brush for thorough cleaning, and let it air dry with the lid off to prevent odors.
Thermos
Q: “How should I clean my Thermos”
A: To clean your thermos, rinse it with hot, soapy water, use a bottle brush for thorough cleaning, and air dry with the lid off.
Q: “What Are Thermos made of”
A: Thermos containers are typically made of stainless steel or glass with a vacuum-sealed space between the layers to provide insulation. The outer layer is often made of plastic or metal.
Q: “How do I store water in Thermos”
A: To store water in a thermos, simply fill it with clean, cold water. Make sure the thermos is clean and tightly sealed to maintain the water's temperature.
Q: “How do I protect my Thermos"
A: To protect your thermos, avoid dropping it, use a protective sleeve, and follow care instructions for cleaning and maintenance.
Customer Service
Q : "I'm not finding an answer to my question. Who di i contact?"
Please Contact on this email
info@thermocass.com
